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response desk · plan-based submissions, no overage fees

A response desk for everycustomer signal.

Unified triage with split-pane threads, assignment, macros, and inbound email channels - for conversations your business cannot afford to lose. Scale plan only.

  • split-pane ui
  • assignment and status
  • inbound email channels
  • macros

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What are you collecting?

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What you get

Everything you need, nothing you don't.

A response desk for every customer signal. Built for the way you actually work - no setup headaches, no surprises.

01 · split-pane

Split-pane UI

Contact context on the left, your response on the right - built for speed.

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02 · assignment

Assignment and status

Every thread gets an owner and a resolve state your team can trust.

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03 · inbound

Inbound email channels

Route support@ into the same desk as form submissions.

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Question 1 of 2.

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04 · macros

Macros

Saved replies for the answers your team sends every day.

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Routing rules

Send VIP leads and urgent threads to the right queue.

Analytics

See volume, response time, and resolution trends.

How it works

Build it. Share it. Watch it land.

Three steps, every time. Start from a template or describe it, share a link or a QR code, and watch the answers arrive sorted.

  1. Connect channels

    Wire inbound email and Formspring products into one desk.

  2. Route and assign

    Set rules so the right owner sees each thread first.

  3. Resolve with context

    Reply, macro, and close with full submission history attached.

Good to know

About Response Desk.

What is Response Desk?
A Scale-tier unified inbox for triaging submissions and email conversations with assignment, macros, and routing.
Which plan includes Response Desk?
Response Desk is available on the Scale plan.

Your next desk is three minutes away.

Start free - no card needed. Pick a template, make it yours, and share it today. Plan-based included submissions on every plan.

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