No incident is open.
Nothing has been declared. This page is written by hand, so treat it as our word rather than as a measurement.
During an active incident, the fastest path is email: info@pixelandprocess.de. A reply from a person beats a dot on a page.
What this page is.
There is no automated monitor behind this page yet, so it shows no live health dots and claims no uptime figure. A status board that reports everything green from a fixed list is at its most reassuring during the outage it is missing, and we would rather publish less than publish that.
What it does carry is the list of subsystems we open incidents against, and every incident we have declared. Entries are written by the person handling the incident.
Marketing site
Public site, docs, and pricing pages.
Dashboard
Authenticated app for forms, submissions, and team admin.
Form ingestion
Public submission endpoint and spam screening.
Webhook delivery
Signed outbound deliveries with retry and dead-letter handling.
Email notifications
Owner emails, autoresponders, and password resets.
File storage
Encrypted uploads in EU object storage with signed, expiring download links.
Billing
Subscriptions, invoices, and plan changes.
MCP server
Agent endpoint for reading and managing forms from connected AI tools.
Declared incidents.
Every incident we have posted here, newest first.
Nothing has been declared here yet.
That is the state of this log, not a report on the last 90 days. When an incident is opened it appears here with start time, affected components, and a running mitigation log.
Getting told.
There is no incident mailing list yet. This page used to offer one, and the addresses it collected were never sent anything, so the box is gone until the mail behind it exists.
In the meantime, write to us and a person answers.
Email us about an incidentIncident policy.
Material incidents are posted with start time, affected systems, mitigation status, and a postmortem within five business days.
Customers on the Team and Scale plans can request an incident-specific RCA in writing, see the DPA and security overview for the contractual scope.
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