The Field Notes
On forms, submissions, and the boring parts of the web.
Desk · metrics
All field notes filed under metrics.
- 01NPS benchmarks by industry in 2026
What a good Net Promoter Score looks like by industry — realistic ranges for SaaS, retail, banking, telecom and more, why published benchmarks mislead, and why your trend beats any absolute number.
Give your next important form a real home.
Start free with one form. Add ownership, private files, and clear history before responses pile up in inboxes.