The Field Notes
On forms, submissions, and the boring parts of the web.
Desk · retention
All field notes filed under retention.
- 01Handling right-to-erasure requests for form submissions
The practical workflow for GDPR Article 17 erasure requests on form submissions — verification, scope, deletion, backups, and legal exceptions worth knowing.
- 02Running NPS the right way in 2026
What NPS still measures, what it doesn't, and how to run it as a survey program rather than a dashboard number — wording, sampling, and follow-up flows.
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