Feedback overview

Feedback is a hosted portal for product ideas: visitors submit feature requests, upvote what matters, follow discussion, and see what you ship. Each board is one public portal with three surfaces:

Surface	URL	Purpose
Ideas	`/fb/{slug}`	Searchable list, filters, submit form, voting
Roadmap	`/fb/{slug}/roadmap`	Read-only Kanban grouped by public workflow columns
Changelog	`/fb/{slug}/changelog`	Published announcements with email subscribe

Organizers manage boards from Feedback in the dashboard: moderation inbox, roadmap Kanban, changelog editor, design tokens, and embed widget settings.

Plans and limits

Feedback is a Pro and above feature (feedback plan gate). Board count is capped per plan (feedback_max, mirroring polls). Free teams see upgrade prompts instead of create actions.

Voting modes

Simple — one vote per visitor per idea (toggle on/off).
Credit — each visitor gets a fixed credit budget per board; votes can carry variable weight until credits are spent.

Moderation

Boards can run open (ideas publish immediately), pre-moderate (inbox approval), or private (visible only to the submitter and your team).

Embed widget

Add the hosted script from /sdk/v1/feedback.js with data-board="{slug}" to collect ideas from your marketing site or app shell. Board-level widget_config controls placement, copy, and allowed origins.

API and MCP

REST v1 covers boards, posts, statuses, tags, announcements, and per-board webhooks under /api/v1/feedback-boards/*. Token abilities: feedback:read, feedback:write, feedback:moderate, feedback:publish, feedback:delete.

MCP tools: list_feedback_boards, create_feedback_board, list_feedback_posts, create_feedback_post, update_feedback_post_status, publish_feedback_announcement.

See Feedback API for the full route list.

Webhooks

Per-board webhooks receive signed POSTs for feedback.post.created, feedback.post.status_changed, feedback.post.voted, and feedback.announcement.published (wildcard feedback.post.* supported).

Feedback API
Moderation
Embed widget
Feedback Hub — aggregate external NPS/support sources (separate from hosted Feedback boards).